Meet the Edmonton Team

Kim chose the insurance profession more than 30 years ago, starting out as a receptionist before taking her licensing exam and becoming a broker. Kim is a dedicated member of the Edmonton team and enjoys giving expert advice to her clients. She takes pride in providing excellent customer service. Outside of work, Kim enjoys reading, traveling and the outdoors.

Jackie comes to Alpine with a wealth of experience and knowledge, she has worked in the insurance industry for 11 years in various personal lines roles. Jackie is currently working on her CIP designation and can be described as hard working, goal-oriented, ethical, competent, diligent, responsible, compassionate, loyal and dedicated. Jackie was born and raised in Edmonton, she is a die-hard Oilers fan. Jackie spends her free time with family and friends, camping, golfing and loves board game night.

Laurene joined our Edmonton team on October 1 2013 as a Personal Lines Account Manager. Laurene has been in the insurance industry for 25 years and brings with her a wealth of knowledge and expertise. She is conscientious in building client relationships and providing education. Laurene is married with two grown children, outside of work she loves to watch curling and spending time with her family.

Christina has been with the Alpine family for the last 5 years and has 15 years in the insurance industry. She brought her wealth of knowledge from her personal lines career over to the commercial department in 2021. She prides herself on her customer service and the client experience. Outside of work Christina loves traveling, camping and spending time with her wonderful family.

Heather joined the Alpine team in 2007 and worked in the insurance industry for many years prior to that. She holds a Chartered Insurance Professional designation and is a Commissioner for Oaths. Heather enjoys meeting new customers and appreciates the loyalty of clients she has known for years, many prior to the sale of Otto & Associates to Alpine. Heather is married to Bob and has four children, one grandson and a dog. She enjoys camping, traveling, concerts and spending time with her family.

Kristy graduated from the Insurance and Risk Management program at Grant MacEwan College in 2004.  Since then she has been pursuing her career as a broker.  She takes pride in providing excellent costumer service and enjoys working as a team member alongside her colleagues.  She holds her Canadian Accredited Insurance Broker designation and is actively working towards her Charted Insurance Professional designation.  On her spare time she enjoys her family and friends, reading, and travelling.

Yomi has a bachelor’s degree in Economics.  He has gathered a combined thirteen years of professional experience in roles that involve customer interaction. He derives a deep sense of satisfaction when interacting with customers, especially when he meets their needs. He is a sociable individual who enjoys meeting people and learning about diverse cultures. He is generally pumped up by the idea of a new challenge which make one of his hobbies include solving puzzles regardless of their nature. His most satisfying moment is when he spends quality time with his beautiful family. 

Steven has been in the insurance industry in both commercial and personal lines since 2004. Currently he is in a commercial role. He is married with one child. He enjoys traveling and road trips with the family, also spending time with family and friends watching a good movie.

Kerstin has over 20 years of providing excellent customer experience. She has 12 years experience in the financial sector and several years experience in the insurance industry. She obtained her Insurance Level 1 and continues to develop her insurance education. Kerstin believes in providing outstanding customer service by listening and understanding her customer’s needs. In her free time, she enjoys spending time with her 3 children, husband and dog. Kerstin likes camping and outdoor activities.

Joel has his level 2 in General Insurance and is currently in the process of completing his C.I.P.  Joel was the recipient of a customer service award for outstanding client experience. He strives to learn new things and help people. He loves to solve problems, finding the right solutions to help people secure the right insurance coverage and ensure peace of mind. Joel enjoys music (playing guitar/writing and recording songs), home improvement, reading and spending time with his wife and rescue cat.

Pamela has over 10 years experience in Reception/Admin. She has an administrative Diploma. She enjoys interacting with people and thrives under pressure. She is a quick learner and very organized. Pamela enjoys reading, learning new things and most of all – time with her family.

Hailey has 6 years of customer service. She is organized and has very high attention to detail. She obtained a bookkeeping certificate. She specializes in making everyone feel welcome and heard. Hailey enjoys reading, writing, working out and drawing.

Edgardo has 15 years insurance experience. He is very organized with attention to detail. Learning new technology comes easy to him. He gets satisfaction helping clients and making them happy. He has completed CAIB 1 and is working on CAIB 2. Edgardo enjoys bowling and watching movies/tv.